Frequently Asked Questions

We suggest placing your pre-order or custom order at least 6 weeks ahead of time. Our typical processing time spans from 6 to 8 weeks. Simply provide us with your event date, and we'll ensure you receive your garment well before that occasion.

If the item you bought is not a custom order, pre-order, or on sale, you can effortlessly exchange it. For local orders, just mail or return your purchase to our studio space, and we'll facilitate the exchange for you.

For YYC Orders

If you prefer a visual preview before making a purchase and would like to see the outfit on, feel free to contact us by phone, email, or through a direct message on Instagram. We'll be happy to arrange an exclusive appointment just for you in our studio space.

Yes you can, we offer gift cards on our website.